Effective date: 6 August 2026 · Scope: www.chinaacryl.com and its English pages
1. What we collect
This is a static informational website. It uses no third-party analytics, advertising or tracking code and does not read device identifiers. We collect personal information only in the following cases:
- When you submit the technical enquiry form: your name, company, telephone number, email address and whatever you choose to write in the message field.
- When you contact us by email or telephone: the contact details and business information you provide.
- Server access logs: IP address, timestamp, requested URL and browser type, recorded automatically by the web server to keep the site secure and available.
2. How we use it
- To answer your technical enquiry, sample request or commercial question;
- To provide technical data sheets (TDS), safety data sheets (SDS) and related documents;
- To stay in contact about a possible business relationship, within the scope of your consent;
- To keep the website and our information systems secure and to investigate faults or abuse.
We do not use your personal information for any other purpose, do not sell it, and do not use it for automated decision-making or profiling.
3. How we share it
We do not disclose your personal information to third parties except where:
- you have given separate consent;
- it is necessary to carry out your request (for example, giving delivery details to a courier when sending samples);
- it is required by law or by a judicial or administrative authority following due process.
4. Retention
Enquiry records are kept for no longer than 24 months after our last contact with you; server access logs for no longer than 6 months. After that they are deleted or anonymised, unless a longer period is required by law.
5. How we protect it
- The website is served over HTTPS;
- Enquiry records are accessible only to the commercial and technical staff who need them;
- Internal confidentiality rules apply to all staff handling this information.
6. Your rights
Under the Personal Information Protection Law of the People’s Republic of China you may:
- access and obtain a copy of your personal information;
- have it corrected or completed;
- have it deleted;
- withdraw consent you previously gave;
- ask us to explain how we process personal information.
To exercise these rights, or to raise a complaint, write to general@chinaacryl.com or call +86 510 8826 3299. We will respond within 15 working days.
7. Children
This website addresses business customers and is not directed at children. We do not knowingly collect personal information from anyone under fourteen. If you believe we have, please contact us and we will delete it promptly.
8. Cookies
This website does not use cookies and carries no third-party advertising or analytics services.
9. Changes
If this policy changes we will publish the current version on this page and update the effective date. Where a change materially affects your rights we will say so prominently.
10. Contact
- Personal information handler: Wuxi Acryl Technology Co., Ltd.
- Address: Donggang New Material Industrial Park (No. 29 Minxiang Road), Xishan District, Wuxi, Jiangsu, China · 214196
- Email: general@chinaacryl.com · Tel: +86 510 8826 3299
This policy is made under the Personal Information Protection Law, the Cybersecurity Law and the Data Security Law of the People’s Republic of China.